How Much Do Estate Agents Charge to Rent a Property

Letting Agent Fees

If you're looking into the financial costs of using a letting agent, the odds are you're about to enter the game… welcome.

Since yesterday, I've been bitterly leading a tenant-finding campaign. I say 'bitterly' because any self-respecting and reasonably sane landlord knows that finding and/or replacing tenants, particularly good one's, is always a despicable chore, and never a pleasure.

One of the most undesirable aspects of the process is dipping into the coffers to fund the marketing, whether it be by paying a local agent (which is landlord hell) or utilising one of the other alternative means.

But first, let's take a look at their costs. Please note, none of my examples includes the fees required to comply with the various landlord legal obligations, such as Gas Safety Certificates and EPC's. I'm purely discussing letting agency fees today. If you want an idea of what the running costs are to be a landlord, you may want to checkout my blog post on the financial costs of being a landlord.

The cost of using a local letting agent

To clarify, the fees used in my examples are based on real life average fees I would incur at this moment in time from the local agents in my area. However, while each agent will set their own fees and are usually open to negotiation, I believe the below should demonstrate and reflect how the majority of local high-streets operate nationally, so should provide an overall picture of the glaring discrepancy…

Local Agent Service Based on Includes Price
Agent Service
"Tenant-find" / "Let-only" Service
Based on
2 Bedroom House, £750 PCM rent
  • Rental Assessment i.e. guidance on how much rent to charge.
  • Marketing (e.g. local and on portals like Rightmove and Zoopla)
  • Viewings
  • Professional Photography & Floorplans
  • Tenancy Agreement / paperwork
  • Tenant Deposit Registration
  • Tenant referencing & credit check
Price
£750One off
+ £120 annual tenancy renewal fee*
Agent Service
12 month Full managed Service
Based on
2 Bedroom House, £750 PCM rent
  • Marketing (e.g. local and on portals like Rightmove and Zoopla)
  • Viewings
  • Professional Photography & Floorplans
  • Tenancy Agreement / paperwork
  • Tenant Deposit Registration
  • Tenant referencing & credit check
  • Rent Collection
  • Inventory Services
  • Maintenance & repairs management
Price
£1830£750 + 12% of rent PCM
+ £120 annual tenancy renewal fee*

SHHHHHHHHHHHHEEEEEEEETTTT! How much?

* Tenancy renewal fees are tragically nasty thorns ALL landlords should be wary of. Essentially, if you source a tenant from a local agent, most of them will ask for an annual fee for you to 'retain' that tenant, even under a "let-only" service. It's daylight robbery as far as I'm concerned, because we already paid them to find the tenant, yet they expect us to continually pay a tariff.

My local agents' charge £120 and that's comparatively reasonable (on the basis that the principle of the fee in itself is reasonable, which it is not). I've heard of some agents charging the equivalent of the initial full finder's fee per year. So in my case, it would be £750. The agent's that charge those insane rates can royally do-one!

Totally shameless!

Worthy notes…

  • Location – the 'going rate' of letting services can vary by location, so I wouldn't go entirely by any 'national' or 'average' guidelines. To get accurate costings that will be applicable to you, I recommend contacting a couple of local agents and working from there.
  • Haggling – don't forget, letting agents are open to negotiation and are often prepared to lower their rates!

Local agents are too rich for my blood!

Now, I've personally ditched the local high-street letting agent like a bad cold long ago, because to put it bluntly, I've never felt like I've received enough value in their (my local agents) 'professional' service to justify the heinous fees, and I know many other landlords feel the same. In fact, I think it's safe to say that there's a general consensus among society, from both tenants and landlords, that letting agents are generally bloody expensive. Of course, it's fair game when you actually feel like you're getting some bang for your buck. But when you're paying through the ass for a sub-par service, it quickly becomes increasingly frustrating! And that's precisely why I started investigating my other options. Best decision I ever made.

Ultimately, using a local agent isn't even an option for me anymore, and I can't see that changing in the foreseeable future. Every time I need to find a tenant I'm just reminded of how much money I've spent wasted on them, and how much cheaper it is to achieve the same result using alternative means. It's truly a bittersweet sensation. On one hand I can't help torturing myself by calculating the amount I've unnecessary blown on agency fees, on the other hand I feel liberated for eventually 'seeing the light'- "I was blind, but now I see"

So since I'm currently going through the bittersweet emotions, I thought I'd highlight my realisations…

The objective of this blog post is to analyse the cost difference between the average cost of using a traditional high-street letting agent and other options available (e.g. doing it yourself), although it will probably seem like I have an agenda against agents. Ahhh well. I can only say that my intention is not to tar all agents with the same slimy brush or reduce their profession to dog-turd. Using a good local agent for the right price makes perfect sense for many landlords, but there are also too many landlords using them unnecessarily! They're the landlords I want to liberate today!

The cost of 'finding tenants' without using a local agent (and my preferred method)

A common misconception among novice (and even experienced) landlords is that we need a local agent in order to find tenants efficiently, consequently we have no choice but to bow down to their obscene fees. FALSE! That really isn't true, especially in this digital age.

You and I may not [allegedly] be as professional, knowledgeable or skilled in the trade as the 'professional local agent' (which is the common go-to rebuttal when agents hear of landlords going all independent), but my point is I haven't received value from the professional service I have received so I refuse to continue funding it.

In any case, I'm going to break down the costs of acquiring a tenant since I stopped using my local high street letting agents…

D.I.Y Based on Includes Price
Agent Service
"Tenant-find" / "Let-only"
Based on
2 Bedroom House, £750 PCM rent
  • Rental Assessment i.e. guidance on how much rent to charge, Free
  • Marketing (e.g. local and on portals like Rightmove and Zoopla), £60
  • Tenant Viewings, Free
  • Professional Photography & Floorplans*, £99
  • Tenancy Agreement / paperwork, £10
  • Tenant Deposit Registration, Free
  • Tenant Referencing & Credit Check, £12
Price
£181One off

* The Professional Photography & Floorplans service is truly optional. I've found great tenants without them on many occasions, but to do a fair comparison between the two means, I included the cost (because most high-street agents include them as part of their package). Also, bear in mind, you'll only need to pay for professional photos once because you'll be able to reuse the same ones over and over, unless your property goes through dramatic alterations.

The easiest way to get started on the D.I.Y solution is by using an online letting agent…

So that was the comparison for the "Tenant-find" / "Let-only" Service (the "fully managed" is a little trickier, which I'll address shortly). Evidently my D.I.Y method is a shitload cheaper, but it does require greater investment of our time, which should be valued and not forgotten (not that the agents on the other side of the argument wouldn't remind us, and perhaps rightly so). Our time is precious! So I'll leave it in your capable hands to value your time.

Personally, I find that even after investing my own time (on addressing the tasks that I'd otherwise have to pay an agent to complete) it still makes more financial and practical sense to do it myself. The process of finding tenants is like any other process- the more you do it, the easier and more efficient it becomes. Moreover, you continuously learn different ways of improving the process. For example, the biggest time consumer by far is taking viewings, so I do all my viewings in block-sessions, one after another i.e. I pick two days out of the week and organise my viewings on those days, so I get them all out of the way relatively quickly.

The cost of a 'Fully managed' service without using a local agent

As mentioned, it's a little trickier to D.I.Y the "fully managed" service.

Actually, what am I talking about? It's impossible. The entire point of landlords using a "Fully managed" service is to have someone else to manage their property e.g. handle all the irritable repair & maintenance calls (which isn't necessarily the case when a landlord is only after a pure "tenant-find" service), so it's a complete contradiction to D.I.Y.

But just to clarify, if you want to save a shitload of money, one of the best ways is by managing your own BTL. It really isn't that difficult as long as you do your due diligence when finding and referencing your tenant. A good starting point to help determine whether managing is a viable and sensible option for you could be downloading my free guide for new landlords. Fair warning, it hasn't won any awards or been critically acclaimed by anyone important/influential, but I've been told it's alriiiight!

That said, if you've done the decision making and concluded with 'fully managed' being the best solution for you, you do have a cost-effective online alternative to your local agent. Not really surprising though, considering that in this digital age there's pretty much a cheaper online solution for everything.

Here are some examples of online letting agents that provide worthwhile fully managed services, some of which provide viewing services (for an additional chunk of change, mind you). The best part about them? Unlike with high-street agents, you won't be tied into any lengthy contracts, because they all operate on a month-by-month contract…

Cost of fully managed online letting services
Letting Agent Rating Contract Includes / Notes Price
Letting a Property

Letting a Property Logo
Rating
4.9
Review Centre
Duration
Month by month
Includes / Notes
Basic package
  • Key features
  • Tenant-find service
  • Rent collection
  • Eviction support
More details

*Price breakdown

  • £39 / month + £149 + one time £99 setup fee

More features included

  • Advert on Rightmove & Zoopla
  • Tenant fully referenced
  • Holding deposit service
  • Digital tenancy agreement
  • Ongoing rent management
  • Legal & eviction cover
Price
Promo running

PER MONTH *£39 Inc VAT
FIRST YR TOTAL £567

Visit Website £50 discount
Howsy

Howsy Logo
Rating
4.5
TrustPilot Reviews
Duration
Month by month
Includes / Notes
Full Management package
  • Key features
  • Rent collection
  • 24/7 customer service
  • Repairs & maintenance management
  • Routine inspection(s)
  • Legal compliance & assistance
More details

*Price breakdown

  • £41pcm price is based on one years' fee and with the usage of the discount (which qualifies you for 30% discount). Normal price is £59pm.
  • *For properties inside of the M25: price is £92pm with the usage of the discount (which qualifies you for 30% discount). Normal price is £89pm.

More features included

  • Legal assistance
  • Dedicated property manager
  • 24/7 customer service
  • 24/7 repairs and maintenance support
  • Inspections: one full photographic report per year
  • Key holder service
  • Negotiate renewals on your behalf (no additional charge)
  • Compliance monitoring and automatic alerts when certificates need renewing
  • **Sign up via this link to claim your 30% discount - mention you came from Property Investment Project.
Price
Discount available

PER MONTH *£41 Inc VAT
(Normal price: £59)
FIRST YR TOTAL £492

Visit Website **30% discount using link above!
99Home

99Home Logo
Rating
4.9
TrustPilot Reviews
Duration
Month by month
Includes / Notes
Silver package
  • Key features
  • Tenant-find service
  • Rent collection
  • Legal compliance & assistance
More details

Price breakdown

  • £45 / month + £79 + £39 listing/setup fee

More features included

  • Advertise on 50 property portals such as Zoopla and Primelocation, until let complete
  • Tenant fully referenced
  • Professional photography & floor plans
  • Digital tenancy agreement
  • Ongoing rent management
  • Deposit registration
  • Carbon monoxide & smoke alarm test
  • Rent collection
  • Legal assistance
Price
Discount available

PER MONTH *£45 Inc VAT
FIRST YR TOTAL £579

Visit Website £40 Discount Code: 99PIP40

Please note, I try my best to keep the information of each agent up-to-date, but you should read the T&C's from the agents' website for the most up-to-date information.

If you're not in the loop about online letting agents and how they work, you really should read my complete guide on online letting agents. That blog post alone could save you a gazillion quid!

Conclusion

How do I wrap this up?

Hmmm.

Ok, so I'm not denying the need or requirement of the traditional local letting agent, although I can't help but feel they're a dying breed as other options are becoming available. I guess the entire point about this blog post is to make it apparent that there are significantly cheaper alternatives to the traditional route… if you're interested in them, that is.

Either way, do your research and due diligence… and, good luck :)

If you have any questions or experiences to share, grab the mic and speak up. I'd love to hear all.

Disclaimer: I'm just a landlord blogger; I'm 100% not qualified to give legal or financial advice. I'm a doofus. Any information I share is my unqualified opinion, and should never be construed as professional legal or financial advice. You should definitely get advice from a qualified professional for any legal or financial matters. For more information, please read my full disclaimer.

How Much Do Estate Agents Charge to Rent a Property

Source: https://www.propertyinvestmentproject.co.uk/blog/an-example-of-how-much-extra-letting-agents-charge/

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